Frequently Asked Questions

Do you have a showroom where I can see your products working?

Yes, you can visit our showroom and view our products.

Showroom Address:  Unit 10 398 Marion St, Condell Park 2200 Sydney, NSW

Showroom Phone:  02 8766 4522

Contact Us

If you require assistance with purchasing or installing a fireplace, feel free to contact the team at Fireplaces Australia at 02 8766 4522

Our experienced team will be delighted to offer our expertise and support.

What types of fireplaces do you offer?

We offer a wide range of fireplaces, including wood, gas, and electric fireplaces. Each type has its unique features and benefits, suitable for different preferences and home setups.

At Fireplaces Australia, we offer a wide and diverse selection of fireplaces to suit various preferences and home setups, including:

  • Wood Fireplaces: Traditional and cosy, perfect for creating a classic, rustic atmosphere.  We have a large range of options.
  • Gas Fireplaces: Convenient and efficient, providing instant heat with minimal maintenance.
  • Electric Fireplaces: Modern and versatile, ideal for easy installation and a wide range of design options.

We cater to all budgets with a wide range of prices and models, ensuring you can find the perfect fireplace to fit your needs and financial plan.

 

Contact Us

If you require assistance with purchasing or installing a fireplace, feel free to contact the team at Fireplaces Australia at 02 8766 4522

Our experienced team will be delighted to offer our expertise and support.

Do you provide a professional installation service?

Yes absolutely. For any Wood or Electric Fireplace installation, you should trust the highly experienced team at Fireplaces Australia.

Not only will we provide guidance and expertise, recommending the best fireplace or heater that suits your home and budget, but we can also install it without fuss and achieve a beautiful finish!

 

Contact Us

If you require assistance with purchasing or installing a fireplace, feel free to contact the team at Fireplaces Australia at 02 8766 4522

Our experienced team will be delighted to offer our expertise and support.

Do you need a professional to install a fireplace?

It’s possible to do a DIY fireplace installation.  However, it’s better to hire a professional to install a fireplace with a chimney or a direct-vent gas fireplace. Building a chimney or installing a gas line is an extremely complicated project.

 

Contact Us

If you require assistance with purchasing or installing a fireplace, feel free to contact the team at Fireplaces Australia at 02 8766 4522

Our experienced team will be delighted to offer our expertise and support.

How do I choose the right fireplace for my home?

Choosing the right fireplace depends on various factors such as the size of your room, your heating needs, design preferences, and budget.

Our experienced team can help you find the perfect fireplace that matches your requirements.

 

Contact Us

If you require assistance with purchasing or installing a fireplace, feel free to contact the team at Fireplaces Australia at 02 8766 4522

Can you add a fireplace to an existing house?

Yes, adding a new Fireplace in to your existing house is possible.

You’ll have to do a bit of research to make sure that you’re selecting the right fireplace for your budget and needs.

 

Contact Us

If you require assistance with purchasing or installing a fireplace, feel free to contact the team at Fireplaces Australia at 02 8766 4522

Our experienced team will be delighted to offer our expertise and support.

Can you install a wood fireplace in your home in Sydney?

Yes but you will need to comply with NSW and council regulations.

Here’s what you should know…

All homeowners must submit a Planning Application via the NSW Planning Portal and get Council approval before installing or replacing a wood heater or open fireplace.

All heaters sold in NSW must also have a certificate of compliance affirming that the model of heater meets the relevant Australian and New Zealand (AS/NZS) Standards. This certificate must be issued by a body approved by the Environmental Protection Authority (EPA).

At the point of purchase, you should check with the retailer to see whether the appliance you are considering to purchase complies with the relevant AS/NZS Standards under the Regulation. (As you would expect, all heaters or fireplaces sold by Fireplaces Australia are fully compliant.)

Many Sydney councils require that residents ensure their wood heaters and open fireplaces are operated efficiently and are not emitting excessive smoke, under the Protection of the Environment Operations (Clear Air) Amendment (Solid Fuel Heaters) Regulation 2016.

NOTE: As a general rule of thumb, if you can see or smell smoke, then you are not operating your wood heater or open fireplace correctly and are impacting your neighbours and family… And Smoke Abatement Notices and fines can be issued by Council for any wood heater or open fireplace emitting excessive smoke.

 

Contact Us

If you require assistance with purchasing or installing a fireplace, feel free to contact the team at Fireplaces Australia at 02 8766 4522

Our experienced team will be delighted to offer our expertise and support.

What are the rules for fireplaces in Australia?

Here are the general rules for fireplaces in Australia:

Are you considering the installation of a brand-new fireplace in your residence?  It’s crucial to acquaint yourself with a few essential aspects, the foremost being compliance with local fireplace regulations.

In Australia, there are specific requirements and standards in place to ensure your safety and well-being. Familiarising yourself with these standards is vital to facilitate a seamless installation process and the enjoyment of a warm and cosy fire throughout the year.

When embarking on the installation of a new fireplace, it is imperative to adhere to the following Australian regulations:

 

Regulations Pertaining to the Chimney

The flue must have a minimum height of 4.6 metres from the floor level and should be positioned away from any windows or doors. The smoke should escape vertically in a tightly sealed manner, preventing any leakage into your home.

Additionally, the chimney should extend at least 600mm above the roofline of your house and be 1m taller than neighbouring homes. Adequate clearance of 3m is mandatory around the end of the flue, ensuring no obstructions from second-story walls, neighbouring property walls, or trees.

It is also important for the chimney size to correspond to that of the fireplace, allowing sufficient space for air to expel.

 

Clearance Dimensions

When installing a new fireplace, it is crucial to protect the surrounding space, including walls and floors. Installing a hearth made of non-combustible material is vital to safeguard carpeting and timber floors.

Homeowners typically opt for tiled, stone, or slate hearths, which enhance the fireplace’s ambience and elegance. The size of the hearth should be proportionate to the dimensions of your heater.

 

Fireplace Installation

When considering the installation of a new fireplace or wood heater, it is imperative to adhere to the Australian Standard AS/NAS 2918. This standard encompasses various restrictions that may impact the fireplace size and its allowable installation locations within your home. Following the manufacturer’s guidelines for fireplace installation is of utmost importance.

It is recommended to engage a professional for the fireplace installation process.

Yes, Fireplaces Australia provide installation, so contact us for help.

 

Council Approval

Prior to purchasing your new fireplace, it is advisable to check with your local council regarding all relevant restrictions and guidelines for fireplace installation. Overlooking such limitations can lead to costly consequences down the line.

 

Utilisation & Maintenance of the Fireplace

To ensure the proper use and maintenance of your fireplace, Australian standards have established key recommendations. Here are some additional tips:

 

  • Use appropriate firewood suitable for wood-burning fires in your region.
  • Keep doors and curtains closed and ensure your home is well-insulated, as this helps retain heat and allows fresh air to enter through the flue or chimney for more efficient burning.
  • Schedule an annual service for your fireplace and chimney, preferably during spring or summer.

 

Contact Us

If you require assistance with purchasing or installing a fireplace, or if you require information regarding fireplace regulations, feel free to contact the team at Fireplaces Australia at 02 8766 4522

Our experienced team will be delighted to offer our expertise and support.

What are the maintenance requirements for a fireplace?

Maintenance requirements vary depending on the type of fireplace. Generally, wood fireplaces need regular cleaning of the chimney and firebox, gas fireplaces require periodic inspection of the gas line and burners, and electric fireplaces need minimal maintenance. We offer maintenance services to ensure your fireplace operates safely and efficiently.

 

Contact Us

If you require assistance, feel free to contact the team at Fireplaces Australia at 02 8766 4522

Our experienced team will be delighted to offer our expertise and support.